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why did this happened to my PS3?

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when i turned on my PS3 it would not go to the menu and it just had those wave wallpaper then i called the sony guy and he got it fixed but all my saved data got deleted why did this happened

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2 COMMENTS

  1. because quick restore is a quick fix to PS3 problem. When you restore a PS3, it will delete all your data. That guy is a bummer, he should have asked you to back up your data first before asking you to do anything. All other guys will tell you to back up first.

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