I bought a pack with money in my wallet on fifa 11 Ultimate Team and it just said please wait, which it usually does before showing you what u got. But it never ever loaded and i had to turn it off and on. When i turned it on, there was no players or pack or anything but i got an email saying the money had been taken out of my account? Any idea what I should do? Ive tried to contact EA but their site wont let me log in or register again or change anything.